Delivery boys are those hard-working people who are responsible for fostering the growth of e-commerce and they represent the company before the customers.
Imagine that you ordered some household items from Grofers, and the delivery was expected within two days. Unfortunately, you did not receive the grocery even after a week. Knowing this, you would be furious at the whole team of Grofers for not keeping their delivery commitment. Later, it was found out that the delivery was delayed due to the laid back attitude of the delivery boy.
No matter if you run a takeaway food joint or an online grocery store, hiring a delivery boy is a crucial aspect to run your business smoothly. Delivery boys should be hardworking and fully committed to their work. Yes, they need to be on the roads under the scorching heat or heavy downpour. Fortunately, the delivery boys these days are doing a commendable job. Companies like Zomato, Grofers, Big Basket are creating a mark for themselves in the industry due to these men reaching out to the doorsteps of the customers.
Strategy to Hire the Right Delivery Boys
Now, when you have already thought of the idea to start a grocery store, you need to find those diligent set of people who will help your business reach the summit of success. Most of the e-commerce startups are puzzled with the concern of hiring delivery boys, for they do not know the right technique.
We have rounded some important points that will help you hire the right set of delivery boys for your grocery store. Keep reading:
1. The Driver’s License
You do not need a qualified delivery boy, but you definitely need a delivery boy who has a valid driver’s license. Most of your delivery boys will commute on two-wheelers. Hence, it is better to check with these documents. Even if you are impressed by an individual, you should insist he gets a driver’s license before he officially joins.
2. A Clean Driving Background
Only checking the driver’s license will not suffice, you need to check if the person is not booked for any road offense in the past. A clean background will ensure that he drives swiftly on roads and the orders will not be delayed due to his reckless driving.
3. Patience, Modesty, and Humility
Delivery boys have to bear with traffic, face the wrath of nature, and deal with all kinds of people. Thus, they should not be short-tempered. They should pay respect to the customers, empty the bags with patience at the doorstep and talk very modestly with them. Attitude matters a lot when it comes to delivering doorstep deliveries.
4. Bring your own Bike
One more thing to look for while hiring a delivery boy is whether they have their own bike. Bring your own bike (BYOB) is a thumb rule while you hire them. This will ensure that deliveries are made quickly and that these boys do not have to wait for any other mode of transportation.
5. Number Savvy
Remember that the delivery boys will have to deliver goods and collect cash. Most Indians prefer cash on delivery while picking up online groceries. Your delivery boy should be good at calculating numbers.
The above-mentioned are a few important prerequisites of a delivery boy. Once you see that the person you are interviewing has these qualities and is dedicated to work for your company, you should hire him immediately.
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