Gromor Finance intends to protect the privacy of its users and members on its website being www.Gromor.in (Company Website) and Mobile application (available on the Google Playstore) and the privacy of the data provided by them to Gromor Finance from time to time.
The privacy of our website users and mobile application users, whether you are our former or existing registered user(web/mobile app) or merely a visitor to our Website, is important to us and we are strongly committed to your right to privacy and to keeping your personal and other information secure. We encourage you to read our privacy statement to understand what types of personally identifiable information we collect and how we use this information.
What type of information does Gromor Finance collect from you?
For the purpose of providing you services, we require you to enroll yourself on our Website, download our mobile application and get yourself registered.
If you choose to become a registered member of our Website/do the same via our mobile application, you are required to share your name, e-mail address, gender, date of birth, postal address, phone number, a unique login name, password, password validation, income tax details, marital status, details, family details, business information and other details shared via application form or via email or via any other medium (e.g. mobile application) (Personal Information).
We may also collect other information to provide you service each time such as name, bank statements, KYC documents, personal details, business details, income tax details, marital status, family details and other information via application form or via email or via phone or via any other electronic medium or via printed form (Service Information).
The Gromor Finance mobile application collects permissioned information from the applicants mobile device(mobile information) The application asks for access to each data repository specifically at the time of installation from the registered member. Additional updates to the application may require additional data access. This information is required to service the registered members requirement in a timely manner.
Gromor Finance collects your other details including but not limited to your feedback, suggestions, views, opinions, etc. shared on our Website/via the mobile application (User Information) that may be shared/volunteered by you on our discussion forums or other pages of our Website/in the mobile application. Such information being in the public domain is available for access for all our Website's users and visitors. You are advised to exercise discretion before you make such details public, as such information is vulnerable to misuse and can be easily misused. Gromor Finance in this regard fully disclaims any liability(ies) or claim(s), which may arise by use/misuse of User Information shared by you, by any third party or any party not known to Gromor Finance.
Information exchanged by you with Gromor Finance in the form of written communication, responses to emails, feedback required from you, participation in discussions, response to push notifications, etc. is handled with confidentiality and is available for the exclusive use of Gromor Finance.
Please note that Gromor Finance DOES NOT trade or sell your Personal Information in any manner, except as specified herein or if express consent is sought from you.
Gromor Finance also collects certain other information from you on your visit to our Website/usage of the mobile application(detailed earlier) such as your information about your operating system, browser type, the URL of the previous web site you visited, your internet service provider and your IP Address (Non-personal Information). This information cannot be easily used to personally identify you. We use Non-personal Information for the purposes including but not limited to troubleshoot connection problems, administer the Website, analyze trends, gather demographic information, to ascertain how our visitors use our website/mobile application, including information relating to the frequency of visits to our web site/mobile application, average length of visits/app usage, pages viewed during a visit/functionality accessed in the mobile application, ensuring compliance with the applicable law, co-operating with law enforcement activities, etc. This information is used to improve the site/mobile application content and performance. You also agree that Gromor Finance may gather usage statistics and usage data from your use of our Website/mobile application to evaluate your use of our products/services, to improve our products/services, Website content/mobile application functionality and to ensure that you are complying with the terms of the applicable agreements between you and Gromor Finance. The statistics and data collected may or may not be aggregated. These statistics contain no information that can distinctly identify you.
We may in future also share this information with third party service providers or third party advertisers to measure the overall effectiveness of our online/mobile application advertising, content, programming and for other bonafide purpose, as we may desire. By usage of our Website/mobile application you expressly permit Gromor Finance to access such information for one or more purposes deemed fit by Gromor Finance.
Similar to other commercial web sites, our Website/mobile application utilizes standard technology called "Cookies"/mobile equivalent and Web server/mobile analytics logs to collect information about how our Website/Mobile application is used. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Cookies are only read by the server that places them, and are unable to inter alia run programs on your computer/mobile, plant viruses or harvest your personal information. Cookies allow Web servers to recognize your computer/mobile each time you return to our Website including the date and time of visits, the pages viewed, time spent at our Website/on our mobile application, and the Websites visited just before and just after our Website, verify your registration or password information (in case of registered users) during a particular session so that you do not have to input your password multiple times as you navigate the site/mobile application and suggest products or services that may interest you. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
Most web browsers automatically accept cookies. By changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Gromor Finance understands and supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Gromor Finance cookies may disable certain features on our Website/mobile application and may make it impossible for you to use certain services available on our Website.
We automatically log generic information about your computer’s/mobile's connection to the Internet, which we call "session data", that is anonymous and not linked to any personal information. Session data consists of information such as the IP address, operating system, type of browser software being used by you and the activities conducted by you on our Website/mobile application . An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze things such as the items visitors are likely to click on most/functionality on our mobile application, the manner in which visitors click preferences on our Website/functionality is accessed on the mobile application, number of visitors surfing to various pages on the site, time spent by the visitors on our Website/Mobile Application and frequency of their visit/Mobile application usage. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.
We may from time to time add or enhance products/services available on our Website/Mobile Application. To the extent these products/services are provided to and used by you, we will use the information you provide in this regard to facilitate the products/service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store and publish such information to assist us in making the site the better and easier to use.
Gromor Finance may have presence on various social networking websites including but not limited to Facebook, Twitter, LinkedIn, YouTube, Instagram, Company owned blog and other blogs which are promotional and business initiatives to connect to a larger audience. The domain links contained therein may either direct you to our Website/mobile application or request your participation by way of feedback, suggestions. Gromor Finance in this regard fully disclaims any liability(ies) or claim(s), which may arise by use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned social networking websites or other online properties e.g. blogs, by any third party whether or not known to Gromor Finance.
Does Gromor Finance protect my Personal Information?
Gromor Finance is committed to protecting the privacy and the confidentiality of your Personal Information. Whenever Gromor Finance obtains Personal Information from you, our Website/mobile application uses commercially reasonable efforts and general industry standards to protect it from any unauthorized access or disclosure. Access to your Personal Information is limited to Gromor Finance personnel and such authorized third parties who may host your data on our behalf or may assist us in providing the products and services requested by you. Gromor Finance uses its best endeavors to maintain physical, electronic and procedural safeguards that aim to protect your information against loss, misuse, damage, modification, and unauthorized access or disclosure. However, Gromor Finance assumes no liability whatsoever for any disclosure of Personal Information due to unauthorized third party access or other acts of third parties, or any other acts or omissions beyond reasonable control of Gromor Finance.
Does Gromor Finance secure the content its users post from other users?
The content that you store, post, or transmit on or through our Website/mobile application, may be accessed by other users (registered or unregistered), including people that you do not know. The content/images that you post/share on our Website/via the mobile application may be prone to misuse by a party not known to you. Gromor Finance in this regard fully disclaims any liability(ies) or claim(s), which may arise by use/misuse of such content, by any third party or any party not known to Gromor Finance. We suggest that you exercise care and caution in communicating with other users and only disclose your information to other users that you know to be trustworthy. You should not assume that your content will be kept private.
How does Gromor Finance use the information that it collects?
Any information shared by you is used by us and/or authorized third parties/service partners to support your interaction with us, to offer you services in the best possible manner and to contact you again about other services and products that we offer. By submitting your Personal Information to Gromor Finance, you expressly acknowledge and consent to Gromor Finance to use such information and to process the same in a manner deemed fit by Gromor Finance. This may involve conducting data analysis, research based on reviews about deals, transfer of your Personal Information to third party experts for the purpose of outsourcing services offered to you by Gromor Finance, etc.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
Gromor Finance makes every reasonable effort to preserve the privacy and confidentiality of your information shared with us. We implement standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no Internet site can fully eliminate security risks.
We reserve the right to disclose information shared by you without your consent (express or implied) and without any liabilities to you when required or permitted by law and we have a good-faith belief that (i) such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on us or (ii) to conform to the legal requirements, compliance/reporting to administrative and judicial authorities, as may be required (iii) protect and defend the rights or property of the website owners of Gromor Finance, or the users of Gromor Finance, (iv) person(s) or company(ies) who provide certain support services to us, and (v) person(s) or company(ies) who share certain responsibilities/obligations of Gromor Finance. Further, we reserve the right to disclose information shared by you without your consent with entities engaged in providing the credit scores or credit information related services like Transunion CIBIL, CRIF Highmark etc.
I have a complaint/concern
Grievance Officer Name: Darshana Tawde
Email address: firstname.lastname@example.org
The Grievance Officer can be contacted between 10:30 a.m. to 6:00 p.m. from Monday to Friday except on public holidays.