What is WhatsApp business?
WhatsApp business is like a messaging tool that lets businesses interact with customers. It can be downloaded from Play Store. The small business owner just has to register on the application with an official business number and use it.
Features of WhatsApp business:
WhatsApp Business download is free of cost. It allows the user to send a message for free.
WhatsApp Business is beneficial for a business who does not have a website. The application allows small business owners to give a business description in detail.
WhatsApp Business has a feature called customized reply settings. This feature allows sending a quick reply to the frequently asked questions with a standard reply.
WhatsApp Business also lets the businesses manage the messaging account on the computer without a mobile application.
Benefits of WhatsApp business for small businesses:
- Business owners can use WhatsApp Business for marketing purposes. It helps the business to reach many people without any big investment in designing an application or a website.
WhatsApp Business can be used to share pictures of the products with current and potential customers. The green tick verification offers credibility to small businesses. It also helps verify the genuineness of the products and services.
- Since most of the people are already on WhatsApp nowadays, it helps eliminate the time that will be required to download WhatsApp by the customer.
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