When you own travel business, having a good payment gateway is very crucial because people make bookings which includes a large sum of money. There are many payment gateways available nowadays, so it becomes very important to choose the right one.
Keeping different payment options with safety, security, and integration of payments in mind is important.
Here is how you can choose the right payment gateway for a travel business:
1. Customer service
This is the most important thing to look into when choosing a payment gateway for your travel business. Make sure that your payment gateway provider has trustworthy support for customers, with a customer support team available 24 hours, a phone number and email id which is functional, an option where a query can be asked.
Payments are crucial in the travel business. This also helps build trust with customers and they come back to make more bookings. Make sure your payment gateway provides a secured encrypted environment for payments. You can opt for fraud detection or any other prevention mechanism. These features can be in-built in the gateway to avoid any other issues.
3. Setting up fees
You should also consider how much your payment gateway charges you to set up your account. You should compare the setup fees because it can be difficult when you have a startup.
4. The pricing
Also, check the fees your payment gateway charges per transaction otherwise a large sum of money can go as transaction fees.
Check if the payment gateway checks the KYC documents and other paperwork. Ideally, it should not be a long process, should be of a week.
6. Various modes of payment
Customers would like to have options while making payments, not just credit and debit cards. Most payment gateways will provide these options but you should check their transaction success as you would not like to lose customers because if any transaction failures.
7. Receiving money
You should also check how regularly the payment gateway sends money to your account.
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